Profilcultura, Admissions Operations Coordinator, American University of Rome , Roma

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Descrizione dell'Azienda/Istituzione/Organizzazione

The American University of Rome (AUR) is a small, regionally accredited, internationally recognized liberal arts college offering undergraduate and graduate degree programs of the highest quality to students from all over the world. It is a first-choice university for degree students seeking an international learning experience through well-established programs and as a destination for study-abroad students. AUR prepares students to live and work across cultures as skilled and knowledgeable citizens of an interconnected and rapidly changing world. Taking the best of the American approach to interdisciplinary, student-centered learning, our international faculty and staff use Rome, Italy and Europe as invaluable classroom and extra-curricular resources. AUR’s innovative programs promote intellectual excellence, personal growth and an appreciation of cultural diversity in an international environment.

Descrizione della posizione lavorativa

The Admissions Operations Coordinator at The American University of Rome assists with all aspects of admissions including inquiry management, application processing and preparation for review and notification. The position has responsibility for scheduling and record keeping. The position reports, and provides administrative support, to the Director of Undergraduate Admissions & Director of Graduate Admissions. The incumbent should be a strong communicator in speaking and writing to effectively engage in daily interaction with prospective applicants and their families, admitted students, faculty, guidance counselors and other stakeholders.
This position engages frequently with prospective students and parents, both individually and in groups, sharing up-to-date information on AUR undergraduate and graduate majors and programs and answering questions about the admissions process.
Job Responsibilities:
- Supports admissions colleagues in a wide range of activities and services to applicants and admitted students in support of converting prospects to applicants, application processing, notification, and advising admitted students and families in preparation for enrollment;
- Provides information to prospective applicants and their families, manages inquiries;
- Answer phones, respond to email, chat with inquiries, and assist visitors on campus;
- Organizes mailings to prospective applicants and admitted students;
- Assists in processing documentation for undergraduate and graduate applicants;
- Assists with admissions events for prospective applicants and admitted students;
- Assists with the onboarding process and orientation week for incoming students;
- When possible, attends recruitment events locally and internationally;
- Maintains lists and other record keeping in support of the admission cycle underway and to document and archive completed decisions as we move from one cycle to the next;
- Perform other related administrative duties as assigned or requested by the Director of Undergraduate Admissions/Director of Graduate Admissions.

Descrizione del profilo ricercato

Requirements:
- Bachelor’s degree in business/management, marketing, communication, public relations, education, or a related field;
- Team orientation and ability to support others toward collective goals and objectives;
- Excellent interpersonal, time, and project management skills with the ability to balance multiple deadlines and time-sensitive deliverables;
- Strong English communication and interpersonal skills;
- The ability to communicate effectively and persuasively, both verbally and in writing;
- Ability to learn quickly and to work with flexibility in a cyclical work environment based on changes in the university’s calendar and timelines;
- Independent judgement and ability maintain professional confidentiality;
- Italian proficiency at a professional level
Knowledge of the US higher education system.

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